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Process to use NCMC Card

PROCESS TO USE NCMC DEBIT CARD AS TRAVEL CARD ON VARIOUS METRO TRAINS/BUSES

 

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NCMC debit card has a wallet feature for the purpose of TAP & PAY without PIN.

  • How to Check if Rupay card is NCMC enabled or not?

Check symbol icon on your card, if available it is NCMC enabled.

  • How to activate debit card for transit purpose?

Customer will visit at merchant (Metro Station/Bus Stand) and ask them to create a service ID One Service ID creation is required for all metro/bus stations at one location/city.

  • How to Top Up the NCMC wallet to use for transit purposes?

Amount can be loaded to the wallet part of NCMC Card by any of the following modes:-

  1. Cent Mobile/Net Banking
  • Customer will transfer amount to virtual account using Cent Mobile/Net banking.

       Steps to transfer amount to virtual account using Cent Mobile/Net banking

  1. Cent Mobile : Cent Mobile login -> Cards Section -> NCMC/Prepaid Card->Select Card->Select From account ->Provide amount and Transaction Password->Load Money->Confirm
  2.  Net Banking : Net Banking Login ->Cards & Loans -> NCMC/Prepaid Cards Top-up -> Select Card -> Select From account -> Provide amount and Transaction Password->Submit->Select option for Second Factor Authentication-> Submit->Enter details as option selected for Second Factor Authentication
  • Customer will receive a SMS for Lien.
  • Update Balance on merchant terminal/Customer Care/Ticket counter by tapping the Card on Terminal. Customer has to tap the card for number of times the money was transferred to virtual account.
  • Customer will receive a SMS for removal of Hold.

Loading Cash through Merchant Service Point (Metro Stations/Bus Stand)

  • Cash load at Counter: Add Money by Paying Cash to the operator available in Metro Station/Bus Stand.
  • Account to Account transfer at POS terminal: Add Money through Debit Card (Account to Account) amount will be added to wallet by debiting the account linked NCMC Debit Card. Operator may ask the basic details from customer (Name, Mobile Number, Bank Name, DOB etc.)