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Item No. Provision Information

The particulars of organization functions and duties.

Central Bank of India is a Public Sector Bank constituted by the Banking Companies (Acquisition & Transfer of undertakings) Act, 1970. 93.08% of its shares are held by Govt. of India.
Its organizational structure are-


The powers and duties of its offices and employees.

All the officers from JMGS to DGM grade of the bank working in branches have certain financial powers depending upon their position. Further the Senior Officers working in administrative offices viz. RO, ZO and Central Office also have certain financial powers depending upon their position. The delegation of financial powers to various grades of officials is decided by the Board of Director of the Bank. These powers are revised periodically, depending upon the organization’s requirement and also Government/RBI guidelines.

Whether to sanction a loan or not, is the absolute discretion of the concerned sanctioning authority of the Bank and such discretion is exercised, after taking into consideration the relevant facts and circumstances of each case.


The procedure followed in the decision making process, including channels of supervision and accountability.

There is a well defined system in the Bank regarding the decision making process. Financial decisions are taken at various levels by the lending authorities of the Bank. The various lending authorities of the Bank are-

  1. Branch Managers in different categories of branch.
  2. Assistant Regional Manager and Regional Manager in Regional Offices.
  3. Chief Manager/Assistant General Manager in Zonal Office/Branch.
  4. Dy. General Manger in Zonal Office/Central Office/Branch.
  5. General Manager in Zonal Office/Central Office.
  6. Executive Director.
  7. Managing Director & Chief Executive Officer.
  8. Management Committee of board.
  9. Board of Directors.

Within the overall lending powers, there are specific ceiling for non-fund based facilities. Specific ceiling on lending powers are also fixed against certain types of securities like Book debt, Shares, NSC, KVP, Relief Bonds etc. In case of Retail Lending Schemes the lending powers of the delegates are scheme specific. The list of Retail lending Schemes and Terms and Conditions of such schemes are available in the website as well as at the branches

Further, there is a well defined organizational structure and a clear system of accountability which also take into account the RBI/CVC guidelines. Each officer will have to consider loan proposals and take a decision in terms of the scheme of delegation of powers. All loans sanctioned will have to be reported to the higher authority for control purpose. The system of exercising proper delegation of powers and submission of control returns are monitored by the controllers and through audits.


The norms set by the Bank for the discharge of its functions.

Central Office of the Bank decides the rate to be offered by the Bank for the deposits , for different tenures which are displayed in the Bank’s website and also at the branches. Regarding the advances, again Central Office takes a decision on introduction of various loan products and details of which are available in the website as well as all the branches. Central Office also decides about the rates of interest for various advances which again are available on our website and also at the offices/branches of the Bank.

Whether to sanction a loan or not, is the absolute discretion of the concerned sanctioning authority of the Bank and such discretion is exercised, after taking into consideration the relevant facts and circumstances of each case.


The rules, regulations, instructions, manuals and records, held by the Bank or under its control or used by its employees for discharging its functions.

There are quite a number of documents like manuals of instructions, codified circulars, scheme of delegation of powers, proceedings of the board etc and also the periodical circulars, used by the employees for discharging various functions.
These documents and policies are available at bottom of website Home Page   under POLICIES AND PROCEDURES



A statement of the categories of documents that are held by the Bank or under its control.

These are mainly documents executed by customers/borrowers/ guarantors and Contracts with Third Parties etc.

(These are all information related to third parties and can not be shared with public).


The particulars of any arrangement that exists for consultation with, or representation by the members of the public in relation to the formulation of its policy or implementation therof

The Board of Director while formulating the policies of the Bank keep in mind the state of the economy, the Govt. policies and the issues concerning the public.

Further the Bank’s annual results/ annual reports are published in the bank’s website periodically for information of public as well as all stakeholders which would give an idea about the policies of the bank and implementation thereof.


A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public

Bank has appointed various committees for different purposes. Following are some of the important Committees managing the key affairs of the Bank:

  1. Risk Management Committee.
  2. Asset Liability Management Committee
  3. Audit Committee.
  4. Central Management Committee.
  5. Board of Directors.

Public are not entitled to participate on the above committee meetings and minutes are not accessible to public.


A directory of its officers and employees.

Staff Directory (please zoom to read)


The monthly remuneration received by each of it officers and employees, including the system of compensation as provided in its regulations.

Monthly remuneration of employees / officers.
Pay scale officer
Pay scale award staff




The budget allocated to each of its agency indicating the particulars of all the plans, proposed expenditures and reports on disbursements made.

There are no plans and budgets for expenditure of public money and disbursements and the provision is not applicable to Central Bank of India.


The manner of execution of subsidy programmes including the amounts allocated and the details of beneficiaries of such programmes.

There are no subsidy programmes or plans for lending activities of the Bank as a whole except for targets for priority sector lending. There are different schemes for advances of the Bank and the terms and conditions are already available in the Bank’s website.


Particulars of recipients of concession, permits or authorizations granted by it.


There was no programmes in the Bank for grant of concessions, authorization etc., and there is no material in the Bank relevant to this provision.


Details in respect of the information available to or held by it reduced in an electronic form.

All the general information regarding deposits, advances and other services officered by the Bank are already available in the bank’s website.


The particulars of facilities available to citizens for obtaining information including the working hours of a library or reading room if maintained for public use.

The list of toll free numbers/telephone numbers has already been published on the website. The public can approach theACPIOs for information regarding banking products for details of which are not available in the website. Further, Most of the information, like Customer Right Policy , Policy on customer Service, Policy for Settlement  of Claims of Deceased Depositors & others , Policy on Sr. Citizen /Disabled/Incapacitated Account holder, Fair Practices, Citizen Charter, Compensation Policy etc. are available  under   Policy & Procedures  Section on the  Home Page   of our Bank’s Website.


The names, designation and other particulars of the Public Information Officers.

Public Information Officers under RTI Act 2005 


Such other information as may be prescribed.

Such other information as may be prescribed and Disclosure under Section 4(1) (b) (xvii)