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Policies On Customer Service

	Nodal Officer for Customer Service and Grievance redressal

	Compensation Policy - 2012

	Offers Invited For Takeover/Leasing/Amalgamation/Merger For Rehabilitation Of A Unit Located In Raigad Dist.

	Policy on Collection of Cheques/ Instruments - Reviewed and updated as on 31.01.2012

	Policy on Collection of Dues & Repossession of Security - 2011

	Policy on Grievance Redressal Mechanism -Reviewed and updated as on 31.01.2012)
	Policy on Grievance Redressal Mechanism for Pensioners - Updated as on 31.01.2012
	KYC Requirement for opening of SB Account

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