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A) Customer Complaints

Particulars

01/04/2012 to 31/03/2013

No of Complaints Pending at the beginning of year.

234

Received during the year.

5992

Total

6226

Redressed during the year.

6073

Pending at the end of the year.

153

Position of Complaints as of 31st March 2013

Sr. No.

                        Particulars

2012-13

1

Complaints pending in the beginning of the year

      234

2

Complaints received during the year

    5992

3

Complaints disposed during the year

    6073

4

Complaints pending as at the end of the year

153

Nodal Officer  for redressal of Customer Services and Grievances

 

 

Name & Address

Shri.Anil Malhotra General Manager (Operations Department, Central Office)

Central Bank of India
Central Office,
2nd Floor, M.M.O. Building,
M.G.Road, Fort,
Mumbai-400023

Tel. no. 022-2264 3053
Fax:     022-2264 3054

Email-Id : gmoper@centralbank.co.in

 

Click Here to download the list for Nodal Officers for Customer Service and Grievance Redressal

 

 

 

 

 



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